How do I contact the School of English and Drama Administrative team?
1) You can email us:
firstname.lastname@example.org for general queries related to your teaching and learning
email@example.com for associate, study abroad, With a Year Abroad and international queries.
firstname.lastname@example.org for assessment and assignment queries
email@example.com for student support queries (for example, when your wellbeing is affecting your studies)
firstname.lastname@example.org for research related queries
email@example.com for social media, marketing, publicising your work or events
2) You can contact us via Live Chat (11am-3pm):
Find the Live Chat (tawk.to) box on our homepage (you may see it elsewhere too, e.g. on QMplus): https://www.qmul.ac.uk/sed/
Live chat is available between 11.00 a.m. and 3.00 p.m. Monday to Friday.
3) Attend any of our Welcome Week drop-in sessions
Come along to one of our drop in sessions where we can offer help and advice. These drop in sessions will be held on MS Teams.
4) Book a drop in session with our Student Support Officer
You can book a drop in session via QMplus with our Student Support Officer Suzi Lewis. These sessions will be held via MS Teams.
5) Pre-booked appointment
Because of current social distancing restrictions in the Arts One Building, it is not possible at present to receive visitors to our Reception without a pre-booked appointment. If you arrive in person and you have not booked an appointment, we may not be able to see you.
We will have a small team available at the School Reception on the third floor of the Arts One building (room 3.40: follow the signs at the top of the stairs) to take brief queries from students who are unable to find the answer to their query elsewhere or via the online options available. The team will :
- Answer your queries, where possible, or direct you to the most appropriate source of advice (including the online options listed above)
- Recommend other University support services that can help
In order to ensure you are seen quickly and safely please book a timed slot to see a member of the team by emailing firstname.lastname@example.org. The reception will be open from 11:00 a.m. – 3.00 p.m. Monday to Friday.