Emotional and Practical Support for Students and Staff

From counselling to talk through issues you face to money advice Queen Mary has lots of support on offer and the people who run these services. A first port of call might be to download the QMUL app so you have key services on your device:

Emotional

Students

Advisor Your advisor is here to talk to you about your studies and life at university. How to access: Book a 1-2-1 with your advisor to talk or book a 1-2-1 with another member of staff.

Advice and Counselling Service Free 4 week counselling for students and welfare advisors who can talk housing/money/immigration etc. How to access: Apply on MYSIS

Mental Health First Aiders Trained staff members can help students and staff access How to access: Rupert, Suzi, Afsana and Eszter are based in School office contact us.

SED Student Support Student support queries (for example, when your wellbeing is affecting your studies) Email: sed-studentsupport@qmul.ac.uk

Togetherall A safe, online community where people support each other anonymously to improve mental health and wellbeing.

Staff

Counselling via Workplace Options Employment Assistance Programme. You can ask for counselling sessions through this service for all staff. How to access:

Line Manager & School Management Team: Talk to your line manager about immediate issues or go to Head of Department or Area.

Staff Support Hub A directory of support for staff.

Both

Tower Hamlets Mental Health Crisis Line The mental health crisis line is available 24 hours a day and callers will be given support and advice from mental health professionals. It has been designed as a ‘first port of call’ for anyone experiencing a mental health crisis and to remove the need for those people to seek help via hospital A&E services. How to access: The 24 hour Mental Health Crisis Line is: Free Phone 0800 073 0003     

Tower Hamlets Talking Therapies Our local How to access: You can call 020 8475 8080 Monday to Friday. Or go to the self-referral section if you would like to make an on-line referral.

Practical

Students

Welfare Advisors via Advice and Counselling Service Free 4 week counselling for students and welfare advisors who can talk housing/money/immigration etc. How to access: Apply on MYSIS

Staff

Workplace Options Employment Assistance Programme:

You can ask for help around practical issues like money with this service for all staff.

Freephone: 0800 243 458 (username and password not required)
Email: assistance@workplaceoptions.com 
Log into the Queen Mary portal using the username ‘queenmary’ and password ’employee’.

Published by

All Things SED Editor

I am the Web and Marketing Administrator in the School of English and Drama. Amongst my various roles, I run the School's website (www.sed.qmul.ac.uk) and its Twitter feed (@QMULsed). I also manage the running of the School's Open Days and draft promotional materials.

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