From counselling to talk through issues you face to money advice Queen Mary has lots of support on offer and the people who run these services. A first port of call might be to download the QMUL app so you have key services on your device:
SED Student Support Student support queries (for example, when your wellbeing is affecting your studies) Email: firstname.lastname@example.org
Togetherall A safe, online community where people support each other anonymously to improve mental health and wellbeing.
Counselling via Workplace Options Employment Assistance Programme. You can ask for counselling sessions through this service for all staff. How to access:
- Freephone: 0800 243 458 (username and password not required)
- Email: email@example.com
- Log into the Queen Mary portal using the username ‘queenmary’ and password ’employee’.
Line Manager & School Management Team: Talk to your line manager about immediate issues or go to Head of Department or Area.
Staff Support Hub A directory of support for staff.
Tower Hamlets Mental Health Crisis Line The mental health crisis line is available 24 hours a day and callers will be given support and advice from mental health professionals. It has been designed as a ‘first port of call’ for anyone experiencing a mental health crisis and to remove the need for those people to seek help via hospital A&E services. How to access: The 24 hour Mental Health Crisis Line is: Free Phone 0800 073 0003
Workplace Options Employment Assistance Programme:
You can ask for help around practical issues like money with this service for all staff.